Category Archives: Consumer Rights

Viewers Unite: It’s Time To Renegotiate Our Contracts

Henry Jenkins takes a deeper look for the MIT Technology Review into the implications of viewers’ “contracts” with programmers to watch advertising as part of the deal:
Treating Viewers As Criminals.

…I stumbled across the recent comments of Turner Broadcasting System CEO Jaimie Kellner, who asserted that television viewers who skipped commercials using their digital video recorders were guilty of “stealing” broadcast content. Kellner told an industry trade press reporter that “Your contract with the network when you get the show is you’re going to watch the spots.” He conceded that there may be a historic loophole allowing us to take short breaks to go to the bathroom but otherwise, we are expected to be at our post, doing our duties, watching every commercial, and presumably, though he never said it, buying every product.

Kellner’s intemperate rhetoric is, alas, characteristic of the ways that the media industry increasingly thinks about, talks about, and addresses its consumers in the post-Napster era. Napster may

The Buck Stops With Craig Newmark: “Hollywood, Enough Is Enough”

Check out:
http://www.craigslist.org/craig.vs.hollywood.html.

Craig Newmark, a ReplayTV user (aided by the EFF) is suing Turner Broadcasting (among
others) and seeking a declarative judgement asserting his right to space- and
time-shift TV programming — and to skip commercials while doing it — using
a PVR.

Right on dude! You big sweetie! Stand up for our right to watch shows later and go to the bathroom during commercials! (Has it really come to this?)

Craig vs Hollywood
Thursday, June 6, 2002

Hey, folks, you know that craigslist has a strong commitment to political
issues that affect the online community, like privacy and free speech. We
figure we should focus on what we know something about, and otherwise, provide
you a platform for whatever you want to discuss.

The major Hollywood companies could be embracing new technologies, serving
their customers better and making more money, for themselves, and for artists. A lot of people in Hollywood know this.

However, a lot of folks in entertainment seem to be panicking, taking bad
advice and trying to get anti-consumer laws passed, to restrict personal
freedoms, like what you do when you buy something like a CD or DVD, or record
a TV program.

To help everyone out, Craig is suing Hollywood, with the help of the
Electronic Frontier Foundation, which is a major pioneer in the fight for
online rights.

To oversimplify, the Hollywood lawyers are telling us that when we view TV,
skipping commercials is a copyright violation… and it gets worse from there.

Craig and others are telling them that this ain’t okay.

Craig is not representing craigslist in this regard, but we figure you should
know about this.

(For that matter, he can even help people figure out good ways to prevent
actual piracy, which could help out artists and the named companies.)

The idea is that Hollywood and also the tech industry are really
well-represented, but no one stands up for ordinary citizens and consumers.
(No one really stands up for the artists, and the industry is encouraging
piracy by its current actions, but that’s another fight.)

Hey, whenever you can, please help us out: support our legal challenge in
whatever way you can, stay informed, and tell people in your company and even
Congress that you’re concerned about this. I’d appreciate it if you were to
join EFF or any group concerned with your online rights.

More info is available on the EFF site here.

thanks!

Craig

Paranoia, stupidity and greed ganging up on the public

Here’s another gem from Dan Gillmore:
Paranoia, stupidity and greed ganging up on the public.

Dear Reader:

If you are reading this column in the newspaper, but did not read every article and look at every advertisement in previous sections, stop now. You must go back and look at all of that material before continuing with this column.

If you are reading this column on the Web and did not go to the newspaper’s home page first, stop now. Go to the home page and navigate through whatever sequence of links our page designers have created to reach this page, and don’t you dare fail to look at the ads.

Ridiculous? Of course.

Tell that to the dinosaurs at some major media and entertainment companies. They insist they have the right to tell you precisely how you may use their products…

The law also is still somewhat unsettled when it comes to hard-disk video recorders, also known as personal video recorders or PVRs. But Hollywood is in attack mode against one of the most innovative home products in years, SonicBlue’s Replay machine, and the entertainment industry’s anger at these devices is growing.

Jamie Kellner, head of Turner Broadcasting, part of the AOL Time Warner conglomerate, told the newsweekly CableWorld that you are a thief if you use one of a PVR’s best features — skipping commercials.

“Your contract with the network when you get the show is you’re going to watch the spots,” he said. “Otherwise you couldn’t get the show on an ad-supported basis.”

Whenever you fail to watch a commercial, he added, “you’re actually stealing the programming.”

It gets better. When the interviewer asked whether it’s OK to go to the bathroom or get a soft drink out of the refrigerator, Kellner replied, “ I guess there’s a certain amount of tolerance for going to the bathroom.”

What a relief. At least AOL Time Warner doesn’t believe we should be chained to the sofa when we watch one of its old movies.

My Letter To Gateway

Here’s the letter I sent to Gateway:

Dear Mr. Waitt,
CEO
Gateway Computers, Inc.,

Thanks for your company’s recent digital music website launch.

I am a teacher and computer consultant that will be recommending Gateway products to my students and clientele in the future because you guys were the first company to take a stand on these issues — and that really means a lot to me.

Thanks,

Lisa Rein
lisarein@finetuning.com

http://www.finetuning.com

Gateway Takes A Stand On Consumer Rights In The Digital Marketplace

Finally! A technology company that is willing to stand up for its future!

Gateway has launched a great new campaign to help educate consumers about their rights in the digital marketplace and help educate lawmakers about the dangers of attempting to regulate innovation.

Thanks Gateway — for standing up for all of us!
(And for putting an advertising budget behind it!)

Here’s a quote from the Your Personal Rights & Responsibilities as an MP3 User section of the new Gateway Digital Music Website:

Gateway believes:

  • You have the right to make copies for your own use of any CD you’ve purchased legally — so you can listen to it in different locations and have a backup if something happens to your original copy.

  • You have the right to enjoy legally acquired music in any format you want — like converting CD tracks to MP3 files to take with you on a portable or car MP3 player.

  • You have the right to download music from the Internet that you’ve paid for or that’s been made available for download by the artist or record label.

Some content distributors want the government to regulate your ability to do these things. There’s even a bill before the U.S. Senate that would force the technology industry to implement anti-piracy technology that could prevent all digital copying – even copying that’s legal today under U.S. copyright laws.

If this concerns you, it’s time to protect these rights. Take action. Write your senator and congressman.

Get more information at www.digitalconsumer.org, www.digmedia.org, or www.hrrc.org. Let’s protect our right to legally use technology to improve the quality of life.